Privacy policy
Last updated: 16 October 2026
Who we are
Ceylon Signature Properties (“we”, “us”) is a property agency in Sri Lanka. This policy explains how we handle personal information collected through this website, our forms and WhatsApp. We aim to handle your information in line with Sri Lanka’s Personal Data Protection Act, No. 9 of 2022.
Information we collect
- Details you give us — your name, phone/WhatsApp number, email, country, messages, and for owners, property details and photos.
- Messages — conversations you start with us on WhatsApp or by phone.
- Website usage — basic technical information (such as pages visited and device type) collected by our hosting provider and, where enabled, the Meta Pixel.
How we use it
- To respond to enquiries and arrange viewings.
- To market properties you ask us to sell, and to match buyers with suitable properties.
- To measure and improve our advertising on Facebook and Instagram.
Sharing
We never sell your information. We share an owner’s or buyer’s contact details with the other party only with their permission. We use trusted service providers to run this website — Netlify (hosting and form submissions) and Meta (WhatsApp and advertising) — who process data on our behalf.
Cookies and the Meta Pixel
When enabled, the Meta Pixel uses cookies to help us understand which adverts bring visitors to our website and to show relevant adverts. You can control this through your browser settings and your Facebook ad preferences.
How long we keep it
We keep enquiry and property details only for as long as needed to provide our service, or as required by law, and then delete them.
Your choices
You can ask us to see, correct or delete the personal information we hold about you at any time by contacting us.
Contact
For any privacy question, contact us on WhatsApp or phone at +94 77 610 6365.
Changes
We may update this policy from time to time. The latest version will always be on this page.